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How to Bank Online Telephone Bank Machine Branch Wireless

Banking at Bank Machines

Fast and easy banking - around the corner or around the world

As a CIBC customer, you have access to one of Canada's largest bank-owned bank machine networks. Each of our bank machines across the country provides 24-hour access to your accounts, 7 days a week. In addition to the bank machines at our branches, you can access CIBC bank machines at 7-Eleven, Mac's Convenience stores and Sunoco. There are no additional fees for CIBC customers to use these bank machines or any President's Choice Financial bank machines.

Card Reader

New card readers on CIBC bank machines

At CIBC, we want your business banking experience to be as secure as it is convenient. That's why we've installed new card readers on our bank machines that are designed to help prevent anyone from obtaining information from your Small Business Convenience Card™ and/or VISA Cards through illegal devices or practices. The new card readers are illuminated green covers that enhance privacy protection, while having no effect on the way you do your business banking.

Bank Machine Locator

Services offered by CIBC bank machines

With your CIBC Small Business Convenience Card™, you can access up to 10 CIBC business accounts including, Business Operating accounts, joint accounts (if you have signing authority), credit card accounts and business lines of credit.

CIBC bank machines are there to meet your everyday banking needs. Look for the CIBC or Instant Teller® sign to do the following:

  • Withdraw cash2 Canadian flag American flag
  • Deposit cash or cheques2 Canadian flag American flag
  • Pay registered bills, including your CIBC credit card bills
  • Transfer funds between accounts
  • Check account balances
  • Change your PIN/Secret Code
  • Select your Telephone and Online Banking Password
  • Purchase prepaid cellular and long distance3

Quick Tip

You can make up to 5 deposits into the same account in one transaction at CIBC bank machines. Save your bank machine receipt for a record of each deposit, as your statement will only show the deposit total.

Get started using CIBC bank machines

To start using CIBC bank machines, you'll need a CIBC Small Business Convenience Card™ or CIBC credit card. If you don't already have one, visit your CIBC branch to get a card and select your PIN/Secret Code. Ask any CIBC Business Advisor for a demonstration.

CIBC Access for all & CIBC Audio Access

CIBC Access for allCIBC Audio access

At CIBC, we are always looking for ways to make access easier and more convenient for all of our customers. To assist our customers who have mobility and visual disabilities, we have select ABMs that help make banking easier. These bank machines allow our customers the ability to hear private voice instructions on how to conduct an ABM transaction with audio headphones. In addition, these ABMs are set up for easier wheelchair access, grab bars for persons with mobility impairments, ABM screens with high contrast colours and improved lighting to assist the elderly and partially sighted.

Pay bills at CIBC bank machines

Making an electronic bill payment at a CIBC bank machine is easy and convenient. Your bills must be registered through Online Banking or with Telephone Banking to use this service. To register your bills, collect your bill stubs and sign on to Online Banking or call Telephone Banking customer support at 1-800-465-2422.

Using non-CIBC bank machines

Whether traveling around the corner or around the world, you can use bank machines to withdraw cash from your accounts quickly and easily. In Canada, you can use any machine displaying the INTERAC4 logo. When abroad, look for the Plus5 or VISA* logo. Bank machines featuring the VISA logo can also be used to get a cash advance from your CIBC credit card. Additional fees will apply when using a non-CIBC bank machine.

Safety tips for banking with bank machines

Protect your PIN
  • Never lend your card or disclose your PIN/Secret Code to anyone, including family, friends and people claiming to be bank employees.
  • Protect your PIN/Secret Code. Memorize it and never write it down.
  • When selecting your PIN/Secret Code, choose something that people can't guess. Avoid obvious choices such as your street number, telephone number, date of birth, account number and card number.
  • Never let your card out of sight when conducting a transaction. Conduct your transactions where you feel the most secure.
  • When conducting any transaction, use your hand or body to shield your PIN/Secret Code.
  • After completing a transaction, remember to take your card and, if provided, your transaction receipt.
  • Beware of objects attached to a bank machine that make its appearance or operation seem unusual.
  • If your card is lost, stolen or retained by a CIBC bank machine, call 1-800-465-2422 immediately.

® Registered trademark of CIBC.

* VISA Int; CIBC lic. user

1 Registered trade-mark of Loblaws Inc.

2 Canadian dollar accounts only

3 Services only available at select CIBC branch locations and select non-branch locations.

4 Registered trademark of Interac Inc.

5 CIBC lic. User