E-mail Fraud Examples
There are several fraudulent "phishing" e-mails currently in circulation targeting CIBC Online Services. CIBC wants to assure our customers that authorities have been notified regarding these messages.
As some phishing sites have been known to distribute malicious software, we strongly recommend that you do not select the links provided in a phishing e-mail, as visiting these sites could place your computer at risk. We also recommend that you regularly check your deposit accounts and credit card statements to ensure that all transactions are legitimate.
Below are examples of fraudulent messages for your reference. If you do receive a fraudulent e-mail or text message claiming to be from CIBC: do not respond. Instead, forward it to and then delete it from your Inbox or mobile phone. If you have already responded to a message with your CIBC Online Banking password, please contact CIBC Online Banking immediately at 1-888-872-2422.
For your reference, these are examples of fraudulent messages:
| Subject | Date posted |
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Dear Customer CIBC has a strict policy to ensure all of our customers' online banking details are updated and confirmed regularly. |
04/11/09 |
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You have 1 new security message! Logon and Verify your Account Information to resolve the problem. |
29/10/09 |
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Confirm that your Account has not be accessed by unknown third party. Click here to view the content of this message. |
27/10/09 |
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Dear Customer, In order to make your online banking experience even more secure we have introduced a new security feature |
26/10/09 |
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For your security, we have temporarily prevented access to Online CIBC Account |
22/10/09 |
|
Important Information About Your Account Dear CIBC Online member, You have 1 unread Security Message! |
16/10/09 |
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C.I.B.C. - New Alert from your local branch 'Final Notice' Dear customer, Your online service access has been temporarily suspended |
15/10/09 |
|
We are necessitating a verification process on all account(s). Dear customer, CIBC Internet Services We are necessitating a verification process on all account(s) |
07/10/09 |
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We offer you secure access to your online banking and investment accounts. |
05/10/09 |
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We offer you secure access to your online banking and investment accounts. |
04/10/09 |
|
Dear Customer, As part of our security measures, we regularly screen activity in the CIBC Online Banking system. |
29/09/09 |
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Access denied Your CIBC internet banking has been locked due to three consecutive failures of the banking security check. |
24/09/09 |
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Dear Customer, As part of our security measures, we regularly screen activity in the CIBC Online Banking system. |
24/09/09 |
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Your CIBC Online Account Verification Security Precaution For your security, we have temporarily prevented access to your account. CIBC safeguards your account when there is a possibility that someone other than you is signing on. |
11/09/09 |
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Personal Verification Questions We offer you secure access to your online banking and investment accounts. |
10/09/09 |
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We offer you secure access to your online banking and investment accounts. As part of the sign on process, you may occasionally be prompted to answer one of the Personal Verification Questions you have set up. |
09/09/09 |
|
CIBC Bank Customer Message |
01/09/09 |
|
Dear Customer |
22/08/09 |
|
Dear Customer |
10/08/09 |
|
Dear CIBC member, |
04/08/09 |
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Because of unusual number of invalid login attempts on your account, we had to believe that, their might be some security problem with your account. |
20/07/09 |
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CIBC INTERAC ® Email Money Transfer Alert Please verify this payment information below: |
13/07/09 |
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Notification of Account update Dear VALUED CUSTOMER, We recently noticed some changes in your your CIBC Account Information's. |
05/07/09 |
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CIBC Bank Online Message In order to secure your account and protect your account transaction, |
04/07/09 |
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Dear Customer, In order to make your online banking experience even more secure we have introduced a new security feature that allows us to detect unusual activity on your account. If we detect unusual activity, we will call you to make sure that it's really you. |
30/06/09 |
|
CIBC Online Banking (Security Alert) Dear Valued Customer, It has come to our attention that your CIBC Online Banking profile needs to be updated as part of our continuous effort in protecting your account and reducing instances of fraud on our website. |
28/06/09 |
|
Dear Customer, This e-mail has been sent to you by Cibc customer support to inform you that we were unable to verify your account details. This might be due to either of the following reasons: |
17/06/09 |
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CANADIAN IMPERIAL BANK OF COMMERCE Dear Customer, This e-mail has been sent to you by Cibc customer support to inform you that we were unable to verify your account details. |
15/06/09 |
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CIBC Online Security Verification Dear Customer, We Have Been Recieving Different Reports About People Trying To access Your Account From An Unknown Destination, |
01/06/09 |
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CIBC Personal Banking Web Promotion Dear CIBC Valued Customer, CONGRATULATIONS! WIN A FREE OLINE BILL PAYMENT OF UP TO 1000.00$ |
31/05/09 |
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CIBC Online Banking (Security Alert) Dear Online Account Holder, Access To Your Account Is Currently Unavailable. |
30/05/09 |
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We are contacting you to remind you that our Account Review Team identified that your account has been limited. |
30/05/09 |
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How to Protect Yourself from Identity Theft Dear CIBC Member, We upgraded our system and unfortunately we have deleted some parts of our database so we lost some information about your account. |
29/05/09 |
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CIBC Online Banking Secure Message Center Dear Customer: An important service announcement from CIBC regarding "Important Information About Your Online-Acct" has been sent to your Secure Message Center. Dear CIBC Customer, Your CIBC Bank account has been violated. |
23/05/09 |
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Confirm your Identity and remove your Account Limitation CIBC Online Banking has been receiving complaints from our customers for unauthorised use of the NetBank Online accounts. |
22/05/09 |
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Dear CIBC Member, We upgraded our system and unfortunately we have deleted some parts of our database so we lost some information about your account. |
19/05/09 |
| 17/05/09 | |
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You were qualified to participate in $50 credit reward surwey! |
10/05/09 |
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Dear CIBC Online member, You have 1 unread Security Message! |
09/05/09 |
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Notification from CIBC Bank Canada Dear customer, Your online service access has been temporarily suspended due to miss-match access codes between your security information. |
29/04/09 |
|
Afin de s'assurer que son réseau soit conforme aux normes et aux exigences de l'entreprise, notre département de Confiance et de Sécurité par sa vigilance procède régulièrement à des mise à jour et des vérifications. |
16/04/09 |
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C.I.B.C. - Local Branch Alert 'Final Notice' Dear customer, Your online service access has been temporarily suspended due to miss-match access codes between your security information. |
08/04/09 |
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Maintenance et Sécurité des Services En Direct! Cher client, Chez CIBC, afin de nous permettre de vous offrir un accès des plus sécuritaire qui soit lors de vos transactions bancaires par internet, nous disposons d'une équipe de professionnels spécialisés et d'une technologie de pointe qui 24 heures sur 24, assurent la fiabilité et la sécurité de notre réseau. |
03/04/09 |
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Your Online Banking is Blocked! We recently reviewed your account, and suspect that your CIBC account may have been accessed by an unauthorized third party. |
02/04/09 |
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Maintenance et Sécurité des Services Transactionnels Cher membre, Determinee à continuer a vous offrir un service de qualite superieure, Notre equipe de par son Departement de confiance et de securite procède regulièrement a des verifications afin de s'assurer de maintenir la fiabilite de son reseau à un niveau superieur suivant ainsi les critères des plus hauts standards de securite et de performance pouvant être atteints. |
29/03/09 |
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Notification of Account update Your Online Banking is Blocked Because of unusual number of invalid login attempts on your account, we had to believe that, their might be some security problem on your account. |
20/03/09 |
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CIBC eBanking: Update Your Login Dear Valued Customer, It has come to our attention that your CIBC Online Banking profile needs to be updated as part of our continuous effort in protecting your account and reducing instances of fraud on our website. |
22/01/09 |
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YOUR ACCOUNT HAS BEEN TEMPORARILY BLOCKED(RESPONSE NEEDED) ACCOUNT SUSPENSION In an effort to protect your CIBC bank account security, we have suspended your account until such time that it can be safely restored by you. |
21/01/09 |
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Because of unusual number of invalid login attempts on you account, we believe that, their might be some security problems on you account. |
02/12/08 |
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Dear Numerous Customer, Our Technical Service department has recently updated our online banking services, and due to this upgrade we sincerely call your attention to follow below link and reconfirm your online account details. |
07/11/08 |
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Online Security Update |
07/09/08 |
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We regret to inform you that we had to lock your back account access. Call (888) 430-2781 to restore your bank account. |
28/07/08 |
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