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Triple Bottom Line: Social, Environmental and Economic Performance

CIBC is pleased to have been recognized as a leader in sustainable business practices and corporate responsibility by a number of external investment research agencies and corporate rankings. Most notably:

Indexes


Dow Jones Sustainability Index (DJSI)

The Dow Jones Sustainability Indexes are the first indexes which track the financial performance of leading sustainability-driven companies worldwide.

CIBC has been a constituent of the Dow Jones Sustainability World Index since 2002, and a member of the Dow Jones Sustainability North American Index since its inception in 2005.

FTSE4Good Index

Created by the global index company FTSE Group, FTSE4Good is an equity index series that is designed to facilitate investment in companies that meet globally recognized corporate responsibility standards.

CIBC has been listed on the FTSE4Good Index since its inception in 2001.

Jantzi Social Index

Jantzi Social Index consists of 60 Canadian companies that pass a set of broadly-based environmental, social and governance rating criteria.

CIBC has been a member of the Jantzi Social Index since its inception in 2000.


Recognition


  • Our Interactive Voice Response (IVR) system has been rated #1 in client satisfaction in North America for the past 2 years by Service Quality Measurement Group Inc. (SQM)
  • Our public website cibc.com topped this year’s ranking among the large Canadian banks in an independent report by Forrester Research, Inc., excelling in many of the key assessment areas, including website navigation and presentation, along with providing strong product content and tools
  • For President’s Choice Financial we were ranked “Highest in Customer Satisfaction with Midsize Retail Banks”, according to an independent study conducted by J.D. Power and Associates
  • We were recognized with a Top Employers for Workplace Diversity award by Canadian Immigrant magazine
  • We were recognized “best in class” as 1 of 68 FT500 companies globally included in the Carbon Disclosure Project’s “Climate Disclosure Leadership Index”
  • We were selected by the Conference Board of Canada as 1 of 16 Canadian corporations recognized as CDP 2007 – Canada 200 Carbon Disclosure Leaders
  • We were recognized by the Canadian Coalition for Good Governance and the Institute of Corporate Directors Blue Ribbon Commission for “innovative” and “best practice” executive compensation disclosure and transparency
  • Our GovernanceMetrics International Score is better than 98% of global banking sector peers

Read the Annual Accountability Report 2007. Find out more