More than 11 million personal, small business and wealth clients depend on CIBC for their banking, credit and investment needs. We serve our clients through one of the largest multi-channel distribution networks including branches, offices and pavilions, as well as our ABM, telephone banking, and electronic banking and brokerage channels.

Our objective is to be the primary financial institution for our clients. Our success depends on building strong relationships and on our ability to help clients achieve their financial goals.

CIBC Retail Markets is comprised of the following business areas:

Retail Distribution - Personal and Small Business Banking, Imperial Service and Private Wealth Management provide a full range of financial services and advice to meet the banking, credit and investment needs of personal and small business clients through a network of over 1,000 branches.

CIBC Wood Gundy, our full-service brokerage, offers clients access to a full range of financial planning and investment solutions through 1,400 Investment Advisors across Canada.

CIBC Investor's Edge, our online brokerage, provides self-directed investors with access to leading research, convenient and easy-to-use investing tools, and superior value.

CIBC Asset Management helps clients build their investment portfolios through professionally managed investment programs and mutual fund businesses, including:

CIBC Mutual Funds
CIBC Family of Managed Portfolios
Renaissance Mutual Funds
Talvest Funds
Imperial Pools
Frontiers Pools
Axiom Portfolios
Sequence Portfolios

CIBC Global Asset Management, a leading Canadian-based global investment management firm, manages more than 1,000 distinct portfolios for retail, institutional and high net worth clients.

Telephone Banking includes client-facing contact centres in Regina, Toronto, Montreal and Halifax that provide client sales and service support 24-hours a day, 7 days a week.

Telephone Banking is also responsible for:

The Mortgage contact centres supporting CIBC and PCF mortgage clients
The National Support Line help desk supporting the branch network
Support teams providing operational and strategic support for our contact centres. These teams also lead a number of enterprise-wide initiatives, including IVR design and development, and business information management services.

eChannels & Distribution Services includes our network of almost 4,000 ABMs, our Online Banking and Brokerage channels, Client Segment teams, Training & Development, Network Strategy and Customer Care Centre.

Card Products, Canada's leading credit card franchise, is responsible for product development, promotion and servicing of a full range of personal and small business credit card offers, including CIBC Aerogold Visa, CIBC Platinum Visa and CIBC Classic Visa.

GICs, Deposits and Payments is responsible for developing and maintaining a competitive lineup of chequing and savings accounts, a broad range of GIC options, and flexible payment services to meet the needs of both personal and business clients.

CIBC Mortgages, Lending and Insurance

CIBC Mortgages & Lending is responsible for CIBC brand mortgage and lending products distributed across our retail banking channels, as well as mortgage products distributed through alternate channels, including mortgage brokers.

CIBC Insurance is responsible for the development and distribution of Creditor insurance products to support our mortgage and lending product lineup, as well as supplemental insurance products.

Amicus includes President's Choice Financial - CIBC's co-venture with Loblaw Companies Limited - which offers direct banking through in-store pavilions, ABMs, online and by phone.

The Retail Markets business also includes the following infrastructure groups: Marketing, Business Planning and Controls, and National Collections.

Positions typically recruited for Retail Markets include:

Account Managers
Actuarial Associates
Area Managers/Sales Leaders
Branch Managers
Business Controls Analysts
Business Development Managers
Call Centre Managers
Collections Managers
Communication Consultants
Credit Counselors
Customer Service Representatives
Data Modelers
Financial Advisors/Analysts
Financial Services Representative/Associates
Fraud & Loss Prevention Specialists
Investment Advisors
Mortgage Representatives/ Specialists/Underwriters
Personal Banking Representatives
Portfolio Analysts/Managers/Risk Managers
Product Managers
Renewal & Retention Officers
Risk Analysts
Secured Borrowing Associates