Banking at Bank Machines

Fast and easy banking - around the corner or around the world

As a CIBC customer, you have access to one of Canada's largest bank-owned Bank Machine networks. From coast to coast, providing 24-hour access to your accounts, 7 days a week. In addition to the bank machines at our branches, you can access CIBC bank machines at 7-eleven, Mac's Convenience stores and Sunoco. There are no additional fees for CIBC customers to use the bank machines or any President's Choice Financial bank machines.

Bank Machine Locator

New card readers on CIBC bank machines

At CIBC, we want your banking experience to be as secure as it is convenient. That's why we've installed new card readers on our bank machines that are designed to help prevent anyone from obtaining information from your Convenience and/or VISA Cards through illegal devices or practices. The new card readers are illuminated green covers that enhance privacy protection, while having no effect on the way you do your banking.

Services offered by CIBC bank machines

With your CIBC Convenience Card® or CIBC credit card, you can access up to 10 CIBC accounts including US dollar personal accounts, chequing and savings accounts, joint accounts (if only one signature is needed to make withdrawals), credit card accounts and personal lines of credit.

CIBC bank machines are there to meet your everyday banking needs. Look for the CIBC or Instant Teller® sign to do the following:

withdraw cash1
deposit cash or cheques1
pay registered bills, including your CIBC credit card bills
transfer funds between accounts
check account balances
change your PIN/Secret Code
select your Telephone and Online Banking Password
purchase prepaid cellular and long distance2
update bankbooks (from 7 a.m. to 9:30 p.m.)2

Get started using CIBC bank machines

To start using CIBC bank machines, you'll need a CIBC Convenience Card or CIBC credit card. If you don't already have one, visit your CIBC branch to get a card and select your PIN/Secret Code. Ask any CIBC representative for a demonstration.

CIBC access for all & CIBC audio access

At CIBC, we are always looking for ways to make access easier and more convenient for all of our customers. To assist our customers who have mobility and visual disabilities, we have select bank machines that help make banking easier. These bank machines allow our customers the ability to hear private voice instructions on how to conduct a bank machine transaction with audio headphones. In addition, these bank machines are set up for easier wheelchair access, grab bars for persons with mobility impairments, bank machine screens with high contrast colours and improved lighting to assist the elderly and partially sighted.

Pay bills at CIBC bank machines

Making an electronic bill payment at a CIBC bank machine is easy and convenient. Your bills must be registered through Online Banking or with Telephone Banking to use this service. To register your bills, collect your bill stubs and sign on to Online Banking or call Telephone Banking customer support at 1-800-465-2422.

Using non-CIBC bank machines

Whether travelling around the corner or around the world, you can use bank machines to withdraw cash from your accounts quickly and easily. In Canada, you can use any machine displaying the INTERAC logo. When abroad, look for the Plus* or VISA* logo. Bank machines featuring the VISA logo can also be used to get a cash advance from your CIBC credit card. Additional fees will apply when using a non-CIBC bank machine.

Safety tips for banking with bank machines

Never lend your card or disclose your PIN/Secret Code to anyone, including family, friends and people claiming to be bank employees.
Protect your PIN/Secret Code. Memorize it and never write it down.
When selecting your PIN/Secret Code, choose something that people can't guess. Avoid obvious choices such as your street number, telephone number, date of birth, account number and card number.
Never let your card out of sight when conducting a transaction. Conduct your transactions where you feel the most secure.
When conducting any transaction, use your hand or body to shield your PIN/Secret Code.
After completing a transaction, remember to take your card and, if provided, your transaction receipt.
Beware of objects attached to a bank machine that make its appearance or operation seem unusual.
If your card is lost, stolen or retained by a CIBC bank machine, call 1-800-465-2422 immediately.

® Registered trademark of CIBC.

* CIBC is licensee of mark.

1 US dollar withdrawal is available at select machines and US dollar deposit is available at all deposit-taking machines.

2 Services only available at select CIBC branch locations and select non-branch locations.