Frequently Asked Questions

CIBC Bank Machines

• General Information

Careers

• General Information
• Applying for a job
• The Candidate Profile

Corporate Information

• General Information

Credit Cards

• General Information
• Payment Information
• Contact Information
• Points, Miles, Dollars and Earnings
• CIBC CreditSmart™
• Disputed Transactions

Insurance

• Emergency Travel Medical Insurance
• CIBC Mortgage Life Insurance

Investing and Retirement

• Mutual Funds
• Canada Savings Bonds
• RRSPs
• RESPs
• GICs

Loans and Lines of Credit

• General Information

Mortgages

• General Information
• CIBC Mortgage Life Insurance

Online Banking

• General Information
• Technical Requirements
• Security

Bank Accounts

• General Information

1. How do I change my address information with CIBC?
2. How do I change my CIBC Online Banking password?
3. What are the eligibility requirements for CIBC credit cards and how do I apply?
4. What is an RRSP?
5. I am having difficulties signing on, what can I do?